{ "task_id": "00000000-0000-4000-a000-000000000001", "status": "SEARCH_ALL_COMPLETE", "request_dump": { "phone": "+971 50 000 0000", "id_type": "EMIRATESID", "tpa_name": "BOTH", "payerName": "", "doctorName": "Sample Clinician", "extra_args": { "title": "", "value": "", "is_member_present_at_the_facility": false }, "visit_type": "OUTPATIENT", "emirates_id": "784-0000-0000000-0", "practice_id": "00000000-0000-4000-a000-000000000002", "user_id": "00000000-0000-4000-a000-000000000003", "name": null, "dob": null, "mode": "prod", "test_mode": false }, "is_search_all": true, "search_all_status": "SEARCH_ALL_COMPLETE", "aggregated_results": [ { "tpa_name": "TPA037", "status": "failed", "data": null, "created_at": "2025-12-20T04:25:22.523000", "message": "TPA `TPA037` is not configured for the practice.", "screenshot_url": null }, { "tpa_name": "INS015", "status": "error", "data": null, "created_at": "2025-12-20T04:26:20.246000", "message": "Unexpected error: Locator.click: Timeout 30000ms exceeded.\nCall log:\n - waiting for get_by_role(\"button\", name=\"Login\")\n - - locator resolved to \n - - attempting click action\n - - waiting for element to be visible, enabled and stable\n - - element is visible, enabled and stable\n - - scrolling into view if needed\n - - done scrolling\n - - performing click action\n - - click action done\n - - waiting for scheduled navigations to finish\n", "screenshot_url": null }, { "tpa_name": "INS012", "status": "member_not_found", "data": { "payer_id": "INS012", "show_data": false, "is_eligible": false, "screenshot_key": "https://storage.example.com/eligibility/00000000-0000-4000-a000-000000000001/document.png?sig=PLACEHOLDER&se=2026-01-01T00%3A00%3A00Z", "was_identified_by_aggregator": false }, "created_at": "2025-12-20T04:25:38.857000", "message": "Member Not Eligible for Insurance", "screenshot_url": "https://storage.example.com/eligibility/00000000-0000-4000-a000-000000000001/document.png?sig=PLACEHOLDER&se=2026-01-01T00%3A00%3A00Z" }, { "tpa_name": "TPA026", "status": "member_not_found", "data": { "payer_id": "TPA026", "show_data": false, "is_eligible": false, "screenshot_key": "https://storage.example.com/eligibility/00000000-0000-4000-a000-000000000001/document.png?sig=PLACEHOLDER&se=2026-01-01T00%3A00%3A00Z", "was_identified_by_aggregator": false }, "created_at": "2025-12-20T04:25:37.263000", "message": "Member with ID 784-0000-0000000-0 not found or referral code was incorrect.", "screenshot_url": "https://storage.example.com/eligibility/00000000-0000-4000-a000-000000000001/document.png?sig=PLACEHOLDER&se=2026-01-01T00%3A00%3A00Z" }, { "tpa_name": "TPA004", "status": "member_not_found", "data": { "network": null, "payer_id": "TPA004", "show_data": false, "payer_name": null, "valid_upto": null, "is_eligible": false, "copay_details": null, "other_details": null, "failure_reason": "Explicit negative eligibility indicators are present ('Not Eligible' and 'Invalid Member Identifier'), overriding anyDates or treatment type information.", "screenshot_key": "https://storage.example.com/eligibility/00000000-0000-4000-a000-000000000001/document.png?sig=PLACEHOLDER&se=2026-01-01T00%3A00%3A00Z", "coverage_details": null, "is_policy_active": false, "policy_holder_dob": null, "policy_holder_name": null, "referral_documents": [ { "tag": "Member Eligibility - Main Page", "s3_url": "https://storage.example.com/eligibility/00000000-0000-4000-a000-000000000001/document.png?sig=PLACEHOLDER&se=2026-01-01T00%3A00%3A00Z" }, { "tag": "Member Eligibility - Details Modal", "s3_url": "https://storage.example.com/eligibility/00000000-0000-4000-a000-000000000001/document.png?sig=PLACEHOLDER&se=2026-01-01T00%3A00%3A00Z" }, { "tag": "Member Eligibility - Alternative Screenshot", "s3_url": "https://storage.example.com/eligibility/00000000-0000-4000-a000-000000000001/document.png?sig=PLACEHOLDER&se=2026-01-01T00%3A00%3A00Z" } ], "policy_holder_phone": null, "policy_holder_gender": null, "policy_holder_last_name": null, "policy_holder_member_id": null, "payer_eligibility_status": null, "policy_holder_first_name": null, "policy_holder_card_number": null, "policy_holder_emirates_id": null, "policy_holder_middle_name": null, "policy_holder_relationship": null, "was_identified_by_aggregator": false }, "created_at": "2025-12-20T04:26:20.926000", "message": null, "screenshot_url": null }, { "tpa_name": "INS017", "status": "member_not_found", "data": { "network": null, "payer_id": "INS017", "show_data": false, "payer_name": null, "valid_upto": null, "is_eligible": false, "copay_details": null, "other_details": null, "failure_reason": "Explicit message: 'Given Member ID/Emirates ID is invalid' indicates the member cannot be identified in the system; no other eligibility indicators are present to confirm eligibility.", "screenshot_key": "https://storage.example.com/eligibility/00000000-0000-4000-a000-000000000001/document.png?sig=PLACEHOLDER&se=2026-01-01T00%3A00%3A00Z", "coverage_details": null, "is_policy_active": false, "policy_holder_dob": null, "policy_holder_name": null, "referral_documents": [], "policy_holder_phone": null, "policy_holder_gender": null, "policy_holder_last_name": null, "policy_holder_member_id": null, "payer_eligibility_status": null, "policy_holder_first_name": null, "policy_holder_card_number": null, "policy_holder_emirates_id": null, "policy_holder_middle_name": null, "policy_holder_relationship": null, "was_identified_by_aggregator": false }, "created_at": "2025-12-20T04:26:32.120000", "message": null, "screenshot_url": null }, { "tpa_name": "TPA010", "status": "failed", "data": null, "created_at": "2025-12-20T04:25:22.400000", "message": "TPA `TPA010` is not configured for the practice.", "screenshot_url": null }, { "tpa_name": "INS020", "status": "member_not_found", "data": { "payer_id": "INS020", "show_data": false, "is_eligible": false, "screenshot_key": "https://storage.example.com/eligibility/00000000-0000-4000-a000-000000000001/document.png?sig=PLACEHOLDER&se=2026-01-01T00%3A00%3A00Z", "was_identified_by_aggregator": false }, "created_at": "2025-12-20T04:25:31.468000", "message": "Member not found", "screenshot_url": "https://storage.example.com/eligibility/00000000-0000-4000-a000-000000000001/document.png?sig=PLACEHOLDER&se=2026-01-01T00%3A00%3A00Z" }, { "tpa_name": "TPA003", "status": "member_not_found", "data": { "network": null, "payer_id": "TPA003", "show_data": false, "payer_name": null, "valid_upto": null, "is_eligible": false, "copay_details": null, "other_details": null, "failure_reason": "Document shows NOT ELIGIBLE with an invalid Emirates ID, indicating no active/valid eligibility.", "screenshot_key": "https://storage.example.com/eligibility/00000000-0000-4000-a000-000000000001/document.png?sig=PLACEHOLDER&se=2026-01-01T00%3A00%3A00Z", "coverage_details": null, "is_policy_active": false, "policy_holder_dob": null, "policy_holder_name": null, "referral_documents": [ { "id": "member_eligibility_document", "tag": "Member Eligibility Document", "s3_url": "https://storage.example.com/eligibility/00000000-0000-4000-a000-000000000001/document.png?sig=PLACEHOLDER&se=2026-01-01T00%3A00%3A00Z" } ], "policy_holder_phone": null, "policy_holder_gender": null, "policy_holder_last_name": null, "policy_holder_member_id": null, "payer_eligibility_status": null, "policy_holder_first_name": null, "policy_holder_card_number": null, "policy_holder_emirates_id": null, "policy_holder_middle_name": null, "policy_holder_relationship": null, "was_identified_by_aggregator": false }, "created_at": "2025-12-20T04:25:39.192000", "message": null, "screenshot_url": null }, { "tpa_name": "INS010", "status": "member_not_found", "data": { "payer_id": "INS010", "show_data": false, "is_eligible": false, "screenshot_key": "https://storage.example.com/eligibility/00000000-0000-4000-a000-000000000001/document.png?sig=PLACEHOLDER&se=2026-01-01T00%3A00%3A00Z", "was_identified_by_aggregator": false }, "created_at": "2025-12-20T04:27:44.518000", "message": "Member not found", "screenshot_url": "https://storage.example.com/eligibility/00000000-0000-4000-a000-000000000001/document.png?sig=PLACEHOLDER&se=2026-01-01T00%3A00%3A00Z" }, { "tpa_name": "TPA036", "status": "member_not_found", "data": { "payer_id": "TPA036", "show_data": false, "is_eligible": false, "screenshot_key": "https://storage.example.com/eligibility/00000000-0000-4000-a000-000000000001/document.png?sig=PLACEHOLDER&se=2026-01-01T00%3A00%3A00Z", "was_identified_by_aggregator": false }, "created_at": "2025-12-20T04:25:35.791000", "message": "Member with ID 784-0000-0000000-0 not found", "screenshot_url": "https://storage.example.com/eligibility/00000000-0000-4000-a000-000000000001/document.png?sig=PLACEHOLDER&se=2026-01-01T00%3A00%3A00Z" }, { "tpa_name": "TPA032", "status": "failed", "data": null, "created_at": "2025-12-20T04:25:22.571000", "message": "TPA `TPA032` is not configured for the practice.", "screenshot_url": null }, { "tpa_name": "TPA002", "status": "member_not_found", "data": { "payer_id": "TPA002", "show_data": false, "is_eligible": false, "screenshot_key": "https://storage.example.com/eligibility/00000000-0000-4000-a000-000000000001/document.png?sig=PLACEHOLDER&se=2026-01-01T00%3A00%3A00Z", "was_identified_by_aggregator": false }, "created_at": "2025-12-20T04:25:36.147000", "message": "`This beneficiary is Invalid ` was seen", "screenshot_url": "https://storage.example.com/eligibility/00000000-0000-4000-a000-000000000001/document.png?sig=PLACEHOLDER&se=2026-01-01T00%3A00%3A00Z" }, { "tpa_name": "DHPO / Riayati", "status": "delegated_to_search_all_pool", "data": null, "created_at": "2025-12-20T04:25:19.448000", "message": "Identification via DHPO / Riayati failed, triggering pool-based search_all.", "screenshot_url": null }, { "tpa_name": "TPA008", "status": "backoff", "data": null, "created_at": "2025-12-20T04:25:22.713000", "message": "Access to username `REDACTED` on TPA008 has been limited due to repeated incorrect password attempts. Please try again after 22 hours 59 minutes.", "screenshot_url": null }, { "tpa_name": "TPA001", "status": "member_not_found", "data": { "network": null, "payer_id": "TPA001", "show_data": false, "payer_name": null, "valid_upto": null, "is_eligible": false, "copay_details": null, "other_details": null, "failure_reason": "Explicit negative indicators found: 'Invalid Member Identifier' and 'Not Eligible' in the eligibility details, which means the member is not eligible for coverage for the visit.", "screenshot_key": "https://storage.example.com/eligibility/00000000-0000-4000-a000-000000000001/document.png?sig=PLACEHOLDER&se=2026-01-01T00%3A00%3A00Z", "coverage_details": null, "is_policy_active": false, "policy_holder_dob": null, "policy_holder_name": null, "referral_documents": [ { "tag": "Member Eligibility - Main Page", "s3_url": "https://storage.example.com/eligibility/00000000-0000-4000-a000-000000000001/document.png?sig=PLACEHOLDER&se=2026-01-01T00%3A00%3A00Z" }, { "tag": "Member Eligibility - Details Modal", "s3_url": "https://storage.example.com/eligibility/00000000-0000-4000-a000-000000000001/document.png?sig=PLACEHOLDER&se=2026-01-01T00%3A00%3A00Z" }, { "tag": "Member Eligibility - Alternative Screenshot", "s3_url": "https://storage.example.com/eligibility/00000000-0000-4000-a000-000000000001/document.png?sig=PLACEHOLDER&se=2026-01-01T00%3A00%3A00Z" } ], "policy_holder_phone": null, "policy_holder_gender": null, "policy_holder_last_name": null, "policy_holder_member_id": null, "payer_eligibility_status": null, "policy_holder_first_name": null, "policy_holder_card_number": null, "policy_holder_emirates_id": null, "policy_holder_middle_name": null, "policy_holder_relationship": null, "was_identified_by_aggregator": false }, "created_at": "2025-12-20T04:26:17.142000", "message": null, "screenshot_url": null }, { "tpa_name": "TPA029", "status": "failed", "data": null, "created_at": "2025-12-20T04:25:23.128000", "message": "TPA `TPA029` is not configured for the practice.", "screenshot_url": null }, { "tpa_name": "INS038", "status": "member_not_found", "data": { "payer_id": "INS038", "show_data": false, "is_eligible": false, "screenshot_key": "https://storage.example.com/eligibility/00000000-0000-4000-a000-000000000001/document.png?sig=PLACEHOLDER&se=2026-01-01T00%3A00%3A00Z", "was_identified_by_aggregator": false }, "created_at": "2025-12-20T04:25:52.444000", "message": "Member with ID 784-0000-0000000-0 not found", "screenshot_url": "https://storage.example.com/eligibility/00000000-0000-4000-a000-000000000001/document.png?sig=PLACEHOLDER&se=2026-01-01T00%3A00%3A00Z" }, { "tpa_name": "search_all_pool", "status": "member_not_found", "data": null, "created_at": "2025-12-20T04:27:45.649000", "message": "Eligibility checks completed for all prioritized TPAs, no active policy found.", "screenshot_url": null } ], "total_tpas_checked": 19, "found_results": 0, "created_at": "2025-12-20T04:25:15.670000", "updated_at": "2025-12-20T04:27:45.760000" }